Butterfly Diamond Tennis Necklace
WHAT ARE YOUR SHIPPING FEES?
Complimentary ground shipping in the US.
Delivery within 5-7 days of the shipping date. Expedited delivery is available for a fee (see information at check out).
WHEN WILL MY ORDER BE SHIPPED? WHEN WILL IT ARRIVE?
All standard packages will be shipped within three business days. You will receive an e-mail confirmation once your order has shipped.
WHAT'S THE STATUS OF MY ORDER? HOW DO I TRACK MY ORDER?
Once you have placed an order, you can check the status at any time. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
WHAT IS YOUR RETURN POLICY?
For all non-sale products other than loose diamonds and custom orders, we accept returns within 14 days of your receipt date, with the following conditions:
- All returns or exchanges must be unused and in their original condition with tags, box and receipt.
- If you return a gift, you will be given a credit to our store in the amount paid by the purchaser.
Please use the following steps to ensure a safe and speedy return.
- Pack and seal your box securely in the original package, if possible.
- Contact us to be emailed a return label. Your refund will be reduced by a $20 shipping fee.
- Send the merchandise back using shipping label.
- Credits for returned items will be issued in the same form as originally paid within 5-7 business days from receipt.
Loose diamonds: 14 day return policy. Please ensure we receive the product back within this time period in order to process your refund.
Custom orders via Concierge Service: Made to order custom pieces are non-refundable.
DO YOU HAVE A DIAMOND UPGRADE PROGRAM?
Ounce of Salt Jewelry offers a lifetime diamond upgrade program on all GIA and EGL graded diamonds. Simply email info@ozofsalt.com to learn more about our upgrade program and to select your new diamond.
- All GIA or EGL graded diamonds purchased from Ounce of Salt Jewelry are eligible.
- You will receive credit equal to 100% of the original price toward the purchase of a new diamond.
- The price of your new diamond must be at least twice the price of your original diamond.
- Your diamond must be in its original condition with the original diamond grading report.
- Any damage to the original diamond will disqualify the diamond from our upgrade program.
HOW DO I MEASURE MY RING SIZE?
Ring sizes, especially on eternity bands, need to be precise. We recommend purchasing an online inexpensive metal ring sizer similar to the width of the ring you’re interested in to measure your size.
*If you are between sizes, order a larger size. Make sure your finger is at normal body temperature (fingers shrink or expand when cold or hot). If your knuckle is much larger than your finger’s base, take two separate measurements and choose a size in between.
WHAT ARE YOUR SHIPPING FEES?
Complimentary ground shipping in the US.
Delivery within 5-7 days of the shipping date. Expedited delivery is available for a fee (see information at check out).
WHEN WILL MY ORDER BE SHIPPED? WHEN WILL IT ARRIVE?
All standard packages will be shipped within three business days. You will receive an e-mail confirmation once your order has shipped.
WHAT'S THE STATUS OF MY ORDER? HOW DO I TRACK MY ORDER?
Once you have placed an order, you can check the status at any time. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
DO YOU OFFER APPRAISALS SO I CAN GET MY PURCHASE INSURED?
We offer an independent jewelry appraisal certificate upon request. Fee is $150 – please inquire at info@ozofsalt.com
IF I SEND MY PACKAGE AS A GIFT, WILL THE RECIPIENT RECEIVE THE INVOICE?
Your gift recipient will not have the price detailed in their packaging.
ARE PURCHASES ON THIS WEBSITE TAX FREE?
We are required by law to charge and collect taxes on products that we sell. Such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total.
IS ORDERING OVER THE INTERNET SECURE?
Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
WHEN WILL MY CREDIT CARD BE REFUNDED?
Once your package has been received, your refund or exchange will be processed within 5-7 business days. A credit will be issued in the original form of payment.
The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the email address listed on your order when the transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
Unfortunately, at this time, we cannot ship to PO Boxes or APO/FPO addresses.
DO YOU OFFER INTERNATIONAL SHIPPING?
Unfortunately, at this time we only ship to the Continental United States.
E-commerce Terms and Conditions
By visiting Ounceofsaltjewelry.com (the “Ounce of Salt Jewelry LLC” or “Website”) you agree to the following terms & conditions:
Please read these Terms & Conditions carefully before agreeing to be bound by the same. If you do not agree to be bound by the Terms & Conditions, do not access or use this Website. This website is provided by Ounce of Salt Jewelry LLC. By using this Website or by placing any purchase orders using the Website, you agree to abide by the terms and conditions set forth herein. Only upon acceptance of the terms contained herein, you will be entitled to submit electronic orders. Any violation of the terms will result in termination of your account. This website is not intended for persons under 18 years of age.
Account Terms
By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
Acceptable Use
You shall not do any of the following or permit any other third parties to do any of the following:
(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;
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Modification of these Terms & Conditions
Ounce of Salt Jewelry LLC reserves the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the Website.
Payment
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Errors and Inaccuracies
Although we try to maintain accurate and current information on our site, mistakes do happen. Ounceofsaltjewelry.com may have errors related to products’ pricing and availability. We reserve the right to correct these errors, even after an order has been submitted. We will however, contact you before making any changes to your order. We apologize for any inconvenience this may cause.
Electronic Communications
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Third Party Links
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License
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WEBSITE USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. OUNCE OF SALT JEWELRY LLC ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY TYPOGRAPHICAL OR OTHER ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. IN THE EVENT THAT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH OTHER INCORRECT INFORMATION, OUNCE OF SALT JEWELRY LLC SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THE PRODUCT LISTED INCORRECTLY. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
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Release and Indemnification
You, on behalf of your successors, assigns, heirs, and personal representatives hereby irrevocably and fully release Ounce of Salt Jewelry LLC and each of its officers, directors, employees, assigns, agents and representatives from and against any and all suits, claims, actions, causes of action, arbitration, liabilities, obligations, damages, losses, penalties or fines known or unknown, arising out of or in connection with (1) your use of this Website or (2) the use of any information accessed by you from this Website.
You agree to indemnify and hold Ounce of Salt Jewelry LLC and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees and costs of suit, made by any third party due to or arising out of (1) your use of this Website, (2) information that you submit, transmit, or otherwise make available via this Website, or (3) your breach of this Terms of Use.
You agree to indemnify, defend and hold us harmless from and against any and all liability, claims, causes of action, damages, costs, and expenses, including but not limited to, attorneys’ fees and costs of suit, arising out of your breach of these Terms of Use.
Applicable Law
By visiting the Website, you agree that the laws of the state of California, USA, without regard to principals of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and OUNCE OF SALT JEWELRY LLC.
Disputes
Any dispute relating in any way to your visit or access of the Website or to the products you purchase through the Website shall be submitted to binding arbitration in Los Angeles County, California. Arbitration under these Terms & Conditions shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Conditions of Use shall be joined to an arbitration involving any other party subject to these Conditions of Use, whether through class arbitration proceedings or otherwise.
Other Provisions
OUNCE OF SALT JEWELRY LLC’s failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.
Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions.
OUNCE OF SALT JEWELRY LLC may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.
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